Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How strong are 3D printed products?
Under the right conditions, settings and using designs optimised for printing, they can be as strong as moulded products.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Large orders can take time to produce, so we appreciate your patience.
Why do you use metal thread inserts?
These add time and cost to manufacture a product, but they allow for a higher quality and confident, repetitive fixing system. Enabling the use of high torque and thread locking compounds to provide confident attachement.
Why are there small irregularities in each product?
All B2G products are hand finished and prepared causing some cosmetic irregularities, but having no impact to their function or build quality.